Cindy Key_confidence

We make hundreds, maybe thousands, of choices every day — some critical and others not so much.  Grape jam or strawberry jam on toast is a choice.  Is it critical?  Generally not.

Confidence is also a choice.  A choice I put in the critical bucket.  The “critical bucket” holds the most important areas of your life, the areas where you need to make intentional, conscious and informed  choices — those that include your career and personal brand.

Confidence is that simple acceptance and certainty in your ability to succeed.  You can see and feel confidence.  Confidence has a clear, positive and powerful vibration.

Confidence is one of those qualities we admire when we see it.  It is that quality of self-assurance that we see from both afar and up close.  You see confidence, or the lack of it, as someone walks into a board room, onto a football field or even when a small child begins to peddle a bicycle down the sidewalk without training wheels.

Confidence is a mindset, a belief and an attitude.  For me, that mindset comes from doing what I believe is right.  It is also acquired by taking risks, learning, improving and graciously receiving feedback.

Sometimes confidence just shows up, but for me, at least at this point in my life, confidence is a choice.  This has not always been the case and there are still times when my confidence wanes — like when I try something new or dare to step out of outside of my comfort zone.

I understand the power of  personal branding on my personal and professional success, yet it was once a BIG struggle for me to have confidence in my own personal brand.

Clarity did not come as I thought it would.  As I grew and evolved as a person what once fit no longer did and that created an internal struggle for me.  The process was much like hanging out in the morning fog on a day when the fog never clears.  I struggled and wandered through the fog because I lacked the confidence to share my uniqueness with the world.

If I did that I would stand out — what if someone laughed or thought I was nutty?  What would that do to my career, my stable business, and my self-esteem?  I wasn’t sure I wanted my apple cart turned upside down.

Then, I lacked the confidence to share myself in a bold manner — for all the reasons above and the additional fear of ridicule.  Years ago in high school, I had dared to do be bold.  I was met with laughter and mocking from the very girls I considered to be my best friends.  When I reflect on that experience, the pain still pieces my heart.  So, what would be worse?  An upside-down apple cart or ridicule?  I voted for neither.  I was stuck — with no clarity and no confidence.

I had made the intentional choice to move in a direction.  I wanted to move on to a more satisfying, fulfilled and happy life.  Yet there it was – that one little ounce of doubt, showing up again.  Where did it come from?

Was it a look backward?  Was it my strong fear of ridicule or another past experience?  Did I fear failure or was it success?

Any thought could lead me to dwell upon that distraction.  After all, distractions and making excuses saved me from making a choice.  It saved me from taking action and moving on to either success or failure.  While I did not enjoy feeling in limbo, it was easy and held less risk.

That place of inaction became a place of comfort.  Fear, worry or concern shook my confidence just enough to send me back to my comfort zone — to the place of inaction.  I didn’t have the confidence to leverage who I was becoming and to share it with the world.

Rather than take action, I convinced myself I could do it own my own.  I used every excuse and then judged myself for the excuses.  I was not ready to step out and be confident in my ability to succeed.  The excuses and inaction allowed me to not select success.

It was very hard to ditch the “go it alone” attitude, to seek honest feedback, to engage an expert to help me and to choose to be successful.

It took me a long time to gain the necessary confidence and make the choice to pick up the phone and engage the expert I knew could help me.

So, I absolutely understand the excuses.  I know the fear of getting feedback — wanted or unwanted.  I, too, hear that little voice that begins to chatter and causes confidence to wane.  I answered no to the question, “Do you have the confidence to leverage what makes you unique ?” many, many times.  I did it all — wandered alone in the fog and plodded along for years hoping to sort it out  — before I got tired of holding success at bay and ditched my fear and finally said “yes” to success.

Post your comments below – what is holding you back from leveraging who you are and building a strong brand?

 

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Recently, a client called and asked, “How bold is too bold when seeking a new job?”  My answer was, “It depends, can you share some details?”  There was a laugh and acknowledgement that, of course, the details were important.

Her situation?  After three interviews (where she had developed, prepared and made major presentations to groups of up to 20 people), an invitation was extended for a fourth interview the following Monday.  This interview required her to develop a 4th original presentation on a topic specific to the work she would be doing for the organization.  And, this time, to deliver the information to a group of 50, including senior staff and investors.  My client, a highly credentialed and published professional in her field, admitted that after the last required presentation and subsequent conversation with the hiring manager, she was feeling a bit unappreciated, used and overwhelmed with self-doubt.

Her questions included : Did I already mess up this opportunity?  Do they not value me and the skills I bring?  Did the potential employer expect her to work for free?   Additionally, she began to wonder:  Maybe I can’t do the job; maybe they don’t see my skills; or maybe they have no plans to hire me after four interviews.

As she recapped the events and the conversations of the week, her emotions bounced from self-doubt to frustration to anger.  She shared she had it! Enough!  She needed to stop the doubt train, but how?  She took action.  She called the hiring manager and said in a  bold tone, “Hire me and I will make the presentation for you on Monday, your investors will love you, and if I don’t work out, you’ll know and you can let me go.”

What followed was the voice in her head screaming, “Oh no!  What did I just do? I was too bold in that statement and now I may never get hired!”

Quickly, she realized the real issue was not being too bold.  The real issue was addressing her doubt and frustration and learning how to managing her emotions in a productive manner.

She was right.  She needed to learn how to manage her self-doubt so she could deliver the same message, in more constructive way, to the hiring manager to obtain the outcome she desired.  In this situation, she was too bold for this particular hiring manager — a job offer did not materialize and the hiring manager stated in an email he was disappointed she declined the final interview.  Her emotions got the best of her at a critical point in the conversation.  She reacted instead of responding.

Do you ever find yourself in this type of situation?  It can be a tough call, especially if you are feeling like enough is enough.  I imagine you have experienced similar situations — I certainly have.  And, for a long time, I always seemed to handle them in a less than ideal way.

What finally helped me?  Working to manage the situation before I arrive at the “enough is enough” place and to be intentional and clear about what I will do when a similar situation arises.  I wish I could tell you that these days I am always good at managing those situations, but I can’t – it is a work in progress.  However, I am much better and rarely do I cross the line to very bold and direct without it being an intentional choice.

Here are the steps that work for me:

  1. Get Clear.  Think about what you want and what you’re willing to do to achieve what you want.  Example: For my dream job, I am willing to commute, but not willing to relocate.
  2. Write it down.  Write down what you want, why it is important and your intentions.  Example: Do you want a job offer?  Do you want to be liked?  Do you want to be seen as the new director and the next VP of Operations?
  3. Think about what to say.  Does your message match your personal brand?  Does your message help you achieve what you truly desire?  Does your message fit your target audience?  Is there better way to say it?  Does your message come across the way you want it to?  Draft your message on paper, if needed, and ask your coach to help you fine tune it.
  4. Take Action.  State your message, share your value, be open and continue the dialogue.  Example:  Mr./Ms. Hiring Manager, we have been talking for over 8 weeks.  During that time I have prepared and presented three very solid presentations during 3 separate interviews demonstrating my skills, knowledge and expertise, wouldn’t you agree?  <wait for reply>  What is it you have not seen or learned about my qualifications that you hope a fourth interview/presentation will provide for you?  <wait for a reply>  Normally, for the type of presentation you have requested I am compensated as a consultant or speaker.  Should we discuss my joining your team in this manner or for a trial period as an employee?  <wait for reply>

These four steps serve as my guide and help me focus on the desired end result.  They help me manage my self-doubt (real or imagined) so that I may perform at the top of my game.

I learned and fine-tuned these steps several years ago by asking for my coach for help.  I needed a process to help me refocus and be more effective when low-vibrating emotions and self-doubt arose.  Through this work, I replaced the “enough is enough” attitude and quick, bold replies with steps that helped me achieve my goals.

Are you looking for support to overcome your own self-doubt or blind spots?  Working with a coach can be very helpful in achieving amazing results of your own.

 

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Crabapple blossomsIt was such a delight to take a short sabbatical — spending time resting, recharging and renewing my mind, body and soul during the month of April.  It was also a joy to return to New England to find that spring had indeed arrived.

Spring is a beautiful time of the year.  It represents the point in time each year that nature wakes from its winter rest and shows the world its renewed self. Spring holds fresh starts, new blooms, and often, new projects.  Look around — what do you see?

Last week, the crabapple tree in front of my house popped into full bloom and the red tulips around the trunk also began to show their colors.  It was as if they effortlessly joined together to add their beauty to the world at exactly the same time.

It often seems the spring beauty appears without effort, yet it does not.  Each plant, flower, and tree that suddenly bursts onto the scene is encoded with a plan to help it survive and thrive.

While I was away I pondered what the world, the marketplace, and our lives would be like if humans did not have free will.  What if we could not pick what we wanted to be or what we wanted to do — how would the world be different?

Without free will you would just be a tulip or a rose or an oak tree.  That is it.  Your plan would be set.  You would have no choice.  You would simply live out the plan set for you and be a <insert whatever you want here>.

When speaking to people (clients and others) who are contemplating a career shift or change they often tell me the choices scare and/or overwhelm them.  I get that.  I recall those feelings all too well.

If that is what you are feeling, you haven’t yet experienced the fun, exciting discovery of looking at all the electrifying opportunities before you.  Or all the doors that will open, almost effortlessly, when you tap into your strengths and the unique ingredients that set you apart and make you oh so successful.

If you are in that panic or frightened place ask yourself the famous Dr. Phil question, “So how’s that working for you so far?”

If the answer is “not so well” – are you ready to change that?

Are you ready to begin exploring your strengthens and many the opportunities before you?

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persistenceYou’ve made it to the final “B of Interviewing!”  You’ve stuck with it till the end . . . and, that is exactly what the final “B” is all about.

What is the last “B?”

Be persistent.

Companies take from days to weeks to make decisions.  Decision time varies depending on a number of factors.  Perhaps there weren’t enough great candidates; perhaps there were too many.  The decision maker may be traveling or some crisis in the business may take priority.  Don’t give up.  You’ve already asked when and how to follow up.  Use the information.  Now, I’m not saying to call them every day for a week — unless you’re told its okay to do so.  I am saying you need to follow up until the trail is cold or until you’re told the position is filled.  Even at that point, you should ask if there are other openings for which you would be qualified.

So, there are the “B’s of Interviewing,” from my keyboard to your eyes.  If you follow these points and do the work, you are much more likely to stand out in the candidate pool.  Prepare, practice and present.  Most of all, it’s important to be yourself.  Joining a company where the fit is right is magic!  If you do what you love, you’ll never work another day in your life.

Good luck!

 

-Mark Key is a retail professional known for driving results in diverse and challenging retail segments.  Mark’s interviewing insights come from companies big and small — having worked with organizations with just a few employees to Fortune 100 companies.

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be honestSo many are not . . .

Being Honest is the 4th “B of Interviewing.”

Just as it is easy for you to find out all kinds of things about the company through your research (or even while you are sitting in the waiting area!), so too can the company verify all the information you provide.  It is vital you speak openly about your accomplishments, just be sure the information is accurate.  This is especially important when you are asked to explain gaps in your employment, a termination or other blemishes on your resume or record.  I’m not saying you need to point them out, just that you must have a credible answer when asked.

Next on the list?

Be gracious.

Based on the company’s preferred method, follow up with a handwritten note, a letter or an email.  If it’s unclear, ask.  I would much rather have a candidate ask how, when, and with whom she should follow up than to have her guess and get it wrong.

Have you employed any of the “B’s of Interviewing” yet?  If so, let us know the results in the comment area below.

And, if you need a quick refresher (or have missed the previous posts), here are the “B’s” covered thus far:

  • Be on Time
  • Be Prepared
  • Be Interested
  • Be Honest
  • Be Gracious

Check back next week when we wrap up the “B‘s of Interviewing.”

 

-Mark Key is a retail professional known for driving results in diverse and challenging retail segments.  Mark’s interviewing insights come from companies big and small — having worked with organizations with just a few employees to Fortune 100 companies.

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Spring GardenWelcome to the final installment of the “adventure of my garden.”

At this point, hopelessness and overwhelm had taken over.  Honestly, I was shocked that these feelings had shown up, not in my career or business, but in my desire for a spring garden.  Maybe I should forget about the garden?  Was it really that important?  I could just pour rocks in the beds and settle for a rock garden.

I shared how stuck I was feeling (and the garden story) with a mentor.  She responded, “You are in a new place and have grown, yet you still have growing to do.  Sort out what is holding you back and you will have the garden you desire.  Ignore it and it will begin to impact other areas of your life.”

Boy!  That rocked me back on my heels — for about five minutes.  I thanked my mentor for listening, pondered her statement for a few moments and quickly returned to my “stuck place.”  After three and a half years I was in the same place — frustrated with no garden!

Oh, I was working hard!  I bought soil, plants, books and attended classes on gardening in New England.  I fussed about the trash and cement left behind by the builder.  You got it — I did it all.  I worked hard, watered, planted and kept asking myself, “Why can’t I grow a beautiful garden in New England?”

Bottom line?  My garden and I were in the same place.

A couple of weeks later, I sought the assistance of my business coach.  Could she help me with my garden?  The smile in her voice was clear and she began asking the powerful questions she always asks.  In a few short conversations I discovered what I needed to do differently and formulated a new approach.  Within a day or two I was on my way to creating the garden of my dreams!  By mid-summer my garden was lovely and so much less stressful than my 3.5 years of struggle.

Does your job search sound like my adventure with my garden?

Are you working hard, seemingly doing all the right things and still without the job of your dreams?

Are you feeling overwhelmed and looking for some help in finding a new approach?

I, too, was lost and stuck — and I realized I needed a new approach.  My answer came from working with my coach.  In a few conversations she helped me craft a new plan to get the garden I wanted.  Alone, I had been working in the garden for nearly four years without success.

Would having a coach help your search?

Are you ready to land a position fast, earn the salary you deserve and do it with less stress?

 

soilThe “adventure of my garden” continues . . .

Gardening in New England <insert your job search here > is just a bear!  I found the process frustrating, full of land mines and seemingly out of my control.

I really wanted a garden.  Why?  The basics:  a garden provides CO2, creates beauty and adds curb appeal.  Personally, gardening brings me brings joy, satisfaction and a sense of accomplishment.

Just like a job — you want to contribute, earn a living, etc.

As I began working on the two small beds installed by the builder odd things began occurring.  A feeling washed over me, a feeling that the whole world was against me having a garden.  Trying to overcome the oddness of this feeling I set my intentions and dug in — literally and figuratively.

Have you done this same thing with your job search?  Your resume and LinkedIn profile are complete, you apply to every job matching your skills, interview and then nothing?  Feels totally out of your control, right?

This garden was bringing up peculiar stuff — feelings I had not experienced in years!  And, I don’t mean just the 20 pound rocks and chucks of cement buried just under the thin top soil.  But, I really wanted a lovely spring garden and I decided to do whatever it took to achieve one.

One spring morning I realized I was feeling and doing the exact same things I had so many years ago when I lost my first job.  The same feelings were overwhelming me.  I felt stuck and hopeless.  I really didn’t know what to do next.

Does any of this sound like your job search?

Are you working hard, doing what you think is all the right stuff and still without the job you want?

If you are currently “stuck” and would like to discuss how I might help with your job search, let’s talk.

Stay tuned to my next post to find out the conclusion of the “adventure of my garden.”

I welcome any questions or comments — just post them below.

flowers in snowIn the last post I shared what deepened my understanding of the importance of setting intentions.

If you have already set your intention for your next position, declared it publicly and are thinking and acting differently AND you are still struggling to land your next position — keep reading.

Several years ago we moved from Texas to New England.  In November!  It was the toughest winter of my life and I could not wait for spring to plant a lovely spring garden at our new home.  My simple desire for a garden and what I learned from that garden (heretofore referred to as “the adventure of my garden”) forced me to deal with thoughts and things I thought were dealt with — things I thought were in the past, but were not.

These same issues keep popping up for clients, so I decided it is time to share my experience in this blog.

OK, so the adventure of my garden . . . It was March and in my mind it was time to plant, but there was still snow everywhere.  How was I going to get my garden?

I started to ask questions about gardening in New England, got information and quickly rejected most of it.  Then April arrived and still no garden — I whined, fussed and got very frustrated.

Finally, I set the intention, used the information I gathered and planted the garden.  I got a few flowers and plants, but definitely not what I would call a garden.

Intention, information and action were not enough to produce a garden.  What was holding my garden back?  Maybe it was the bad weather.  Maybe I just needed more information.  After all, there was still snow in May — how could a garden grow in this harsh environment?

Surely, the lack of a full, lush garden was not because of me.  I decided the factors were out of my control and got increasingly frustrated.  Gardening in New England was just a bear!

For my clients this is just like updating their resume, researching job openings and getting an interview or two, but no job offers.

Do you see job searching as a bear?

Have you said the same things about your search that I said about my garden?

Have you given up because of things you believe are out of your control?

Is what’s holding you back really out of your control?  Really?

 

Join me next week as I share more of the “adventure in the garden . . . ”

 

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emerging springSpring and the end of the first quarter are just around the corner!  In nature, the signs of the season are everywhere.  In New England the hints are subtle — just as they are in some businesses.

My years in New England have taught me something very interesting about intention — here, the advent of spring is declared publicly and loudly.

After the intention is set, it seems as if everyone in New England moves into spring mode.  People act and speak differently and choose different thoughts — all to ensure everyone knows spring is on the way.

There is clear, focused action.  Thoughts and deeds shift.  Spring coats appear.  This happens even if there are still piles of snow everywhere and you can’t yet see the brown ground.

During my first spring I was surprised by this ritual.  When inquiring about this interesting change, neighbors with puzzled looks advised,  “Unless you want winter to stay, you best focus on spring.  It’s just not healthy to keep thinking about winter and where we have been all these months.”  That year we were covered by some 140+ inches of snow and the ground was white for months.  However, the message sank in, and I quickly moved my focus to spring.  Now my intention shifts to ‘think spring’ each year by early March.

How does this relate to you transition?  Intention is important.  As is having a clear picture of what you want.  It is also critical to declare your intention publicly.

Have you set your intention for your new position?

Have you declared it publicly?

Your life and energy have forward movement.   Spring will come each year with or without the public declaration, yet the individuals who participate in the declaration have a clear picture of what they want spring to look like and think and act differently.

You may wind up stuck in ‘winter’ or ‘without your next position’ if you continue to think the same thoughts or fail to clearly articulate what you want from your next position.

Things are changing all around you.  If you want things to change in your job search you can’t continue to think the same thoughts and execute the in the same manner — you must think different thoughts.  Remember, the shift is not always comfortable.

Is it time you set your intention for a new job?

Is it time you started thinking and acting differently?

What will you do different this week?

Post a note below and share what you plan to do.

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