pause buttonFor businesses, teams and individuals, January is filled with recapping the prior year’s results, impacts and challenges and looking ahead to the opportunities in the new year.  Over the last several decades I have not only done this in my business, but also in my personal life.

Taking stock of accomplishments, challenges and impacts helps me discern areas I need to shift or adjust.  This allows me to move to the next level and to find more meaning and satisfaction in my work.  I try to complete the process by mid-January.  Doing so almost always improves my impact and results going forward.

Last month as I looked at business, team and personal results, I found myself both filled with joy and profoundly sadness.  My work allows me to meet and work with so many professionals, executives, leaders, and teams of organizations that are inspiring, motivated, driven and reaching toward and achieving remarkable impact in the world.

But, why did sadness show up so profoundly as I reviewed the prior year?

Simple.  The Friday before I sat down to complete my recap I had an experience in which I found myself unable (or unwilling) to honestly and openly look at the behavior of another.  In the event, I judged the person’s behavior as directed toward me — I felt it was about my value as a person.

I was upset and, in fact, I got very little sleep that Friday night.

The story I was telling myself began to cloud my view of the past year and I couldn’t bring myself to complete my year-in-review that weekend.

Sadly, the story was not reflective of the previous year’s results, nor was my judgement about the person’s behavior correct.  My inner voice was defining the entire year based on one event . . . and how I wasn’t enough.  Luckily, I reached for the “pause button.”

Thank goodness I did.  By Tuesday I was able to tap into my own quiet space and willingness to look at the event, the year, and the true results.  I was also willing to look at the sadness and the joy for what it was.

It was a year of shift and transformation.  The prior year was filled with failures, lessons, bridges crossed, and successes. It included supporting and helping many people, leaders, and teams achieve their goals.  It was an impactful and meaningful year.

A review of the year usually offers me many insights.  The greatest insight from the past year for me is the fact that I have been more willing to stop and press pause.  Pausing created many important shifts for me.

For the coming year, the impact of this insight is a profound reminder that the behavior of others is a reflection of the state of their relationship with themselves and not a statement about my value.

Transformation occurs one moment at a time. I am grateful for NOW.  A simple pause, allows me to create space and willingness to be present.

The biggest insight from last year?  Continue to use the pause button.

Did you do a review of the prior year?  What insight did you gain?

What will you continue to do this year?  What will you stop doing?

Share your thoughts below.

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trustYou can trust people, trust them to be exactly who they are every time” – Mastin Kipp

Do you trust yourself?  Why not?

The quote above has become a favorite of mine.  I like the truth in it.

I think it was Kerri Konik who first introduced me to this Mastin Kipp quote.  Thanks Kerri!

People are who they are.  People are worthy, funny and insightful.

All people have gifts and talents unique to them.  People are resilient, graceful, and caring.  People are amazing!  All people have an essence unique to them.

Yes, this is my point-of-view and I realize it is often not a popular point of view.  Over time, many have shared with me how wrong I am on this point.  Others protest and disagree with me, stating they cannot support my point of view.  I understand.

The world is full of different points-of-view, so much so that often people begin to believe that just being themselves is not enough.

Yes, there are days when I am not focused and not aware of the essence of every person around me.  Yet, I do trust that I can pause and, with a moment of focus, am able to capture a person’s essence and, usually, the person’s unique gifts.

People are flexible and adapt.  Some people work hard to change, adapt, and adjust who they are for various reasons, needs or concerns.  Some people move away from their essence if they feel they need to do so to survive or maintain the status quo.  Some people live in the present, being who they are in a conscious manner.

Perhaps those who disagree with me view people differently.  That is okay.  Seeing who people are, at least for me, requires being present and trusting myself first.  Then I can see and trust people for who they believe they are now.

What circumstances, thoughts or beliefs shape your trust of others?  Of yourself?  What needs shape your trust when you look in the mirror each morning?

Do you trust yourself?

Do you communicate trust in yourself?

Trust is critical in hiring and finding a job.  People hire and do business with people they know, like and trust.

Does your brand allow you to build and to shape your know, like and trust factor?

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In 2012, I posted the article Did you get career advice from your mother? about the some of the career advice I had received from my mother early in my career.

As Mother’s Day approaches and I reflect on how to honor and celebrate my mother, I could not help but reflect on the fact that my mother’s advice continues to bless my life.  I appreciate her years of wisdom and experience and her more recent advice, too.

I hope you get to honor your mother as Mother’s Day nears.

This is my mother . . .

What was the best career adMother's Dayvice you received from your mother or another special women in your life?  Will you share?  Post your comments below.

Here the gems of my mother’s advice:

Don’t work too late.  Days can be long sometimes.  Late one day, my mother, in her kindest voice, shared, “I think you should quit for today and quit early more often.”

Good advice.  Stop, bring the day to close and be grateful for all you have accomplished and for those you served on that day.

Relationships count.  Building and nurturing relationships in your life and in your career matters.  See and understand the point-of-view of others, learn about other people, and know what they like and dislike.

Then, find a way to make a connection and build a relationship– doing so is a skill and an art form.  Honing your relationship building skills is valuable and critical to building a sustainable career.

Service matters and, when done gladly, all the better.  The minimum is just that and less than average.  Always do your best and then something extra.  My mother always adds the extra thing.  It is part of her personal branding.

Delivery of what’s expected meets the standard, it gets the job done.  It completes the job and just covers the basics.

Adding something highlights your brand and increases the perceived value of your work.  Over time, your added value does set you apart from the crowd.  Something of extra significance can:  bring a smile, help you gain favorable attention, encourages referrals, and repeat business.  All these items enhance your stock value and helps sustain your career.

Enjoy Mother’s Day on Sunday as you celebrate in whatever special way fits you!

To my mother — Happy Mother’s Day – thank you for being a coach, a mentor, a role model, a friend and a wonderful mother. 

See you soon.  Cindy

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Cindy Key_CanoeIt is summer — even in New England!  To many, summer brings a slower or different pace.  A pace that often allows for reflection.

On a hot summer day, I love to lie in the grass and look up at the clouds, letting my mind wander about what is next for me and my career.  A clear vision begins to form and I use that vision to generate a plan for the coming year.

As a kid I would lie in the grass, usually over several days and I would envision my life, my career — everything.   Then I would have a clear picture of where I was going and what I needed to do in order to achieve my goals.  The vision always became reality when I executed on the priorities. Then the following summer I’d expand my vision and paddle forward.

This process shaped my view of creating, managing and fine turning my life and my career and, to some extent, my view of how others manage their careers.  As I see it, people often manage their careers as travelers on a river.  They are either Floaters or Paddlers.

FLOATERS let the river take them wherever it chooses.  They are content to watch the world go by at its own pace—with their progress and direction at the mercy of other forces. Floaters sometimes take an unexpected dip because they are not prepared for the currents. Floaters just let it happen.

There are floaters in the workplace, too.  They allow bosses, department heads and other forces to direct their careers. Unprepared for change, they can find themselves “in deep water,” trying to figure out what happened – wondering if that promotion will ever come and where their career is going. Floaters don’t take control of their careers; they don’t live their purpose.

PADDLERS, on the other hand, take charge of their direction, path and speed. Paddlers are going somewhere – with a purpose. Paddlers make it happen.

Paddlers have a distinct mindset and a purpose.  They think like the CEO of a business. They assess their strengths and weaknesses, develop their skills and hone an understanding of the currents, conditions and environment.  Paddlers, like kayakers, have a plan for the trip.  If they take a spill they have the ability, confidence and self-understanding to right the craft quickly and continue their journey. What might have been a disaster becomes a minor detour.

Are you a floater or paddler?

Does it matter?   That is for you to decide.

Consider the following:

It is still a very competitive workplace and marketplace.

Releasing your career and floating down the river does limit your ability to control and influence your revenue stream (or salary, if you are still thinking like an employee) and your happiness.  Floating can be stressful and unfulfilling.  Stress and lack of fulfillment zap both the fun and enjoyment out of life and, at least for me, impact happiness.

Owning your career and your vision allows you to control the pace at which you paddle, influence your revenue and kick in your fun factor.  Less stress, more money, the work you enjoy, and WOW, loving your life!  Paddling does take work, yet for me it is the best choice.

Comment below and let me know if you are a Paddler or a Floater and why your choice is important to you.

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Mother’s Day in the US is almost here.  Since 1915, the second Sunday in May has been set aside to honor mothers, celebrate mothers and the role mothers have on our lives and in society.

Most of us have many mentors and coaches in our lives. Often our parents are the first coaches we experience.  

My mother without any formal training as a coach or mentor is a good coach and mentor.  Not always of course, did I listen, or want to hear what she had to say.  Yes, we have over the years had the intense mother vs. daughter discussions, disagreements and major differences in opinion.  Maybe that is our relationship or the norm.  I don’t know the answer to that question.

Actually, my mother is a good coach and connector.  She is also a good role model.  Connections from my mother helped me get many of my early jobs. From early babysitting engagements, project work typing insurance policies and what I view as my first ‘real’ job. 

When I look back over the years, especially when I was in high school some of the best career advice I ever received came from my mother.  That career advice had a positive and lasting impact on my career.

Did you receive career advice from your mother?   What was that advice?  Will you share your favorite career advice from your mother below?

Here is some of the advice I received from my mother:

Relationships count.  Building and nurturing relationships in your life and in your career matter.  My mother often encouraged me to see and understand the point of view of others, to learn about other people, what they liked and disliked, then to find a way to make a connection and build a relationship.  A skill that when honed is valuable to your career.

Service matters and when done gladly all the better.  Don’t just do the minimum, always do your best and then something extra.  My mother always adds the extra thing. It is part of her personal branding. Delivery of expected service and doing the job you are paid to do just covers the basics.  The skill of grateful service and adding value does set you apart from the crowd.  Something extra of significance to the person or organization you are serving adds instant value, gains favorable attention, encourages referrals, and repeat business, items critical to your career. 

I hope you will share some of the career advice you received from your mother, or someone special to that you will celebrate on Mother’s Day.  I thought it would be a cool way to honor my mother this year on Mother’s Day.  Join me in this honor if you wish. 

Sharing the advice your mother shared with you seems like a great way to say thank you and honor that advice.  Mothers you are also welcome to share the career advice you have given to your children if you wish.  Thanks for sharing your treasured advice.

Enjoy Mother’s Day on Sunday as you celebrate in whatever special way fits you!

Mother, Happy Mother’s Day – thank you for being a coach, a mentor, a role model, a friend and a wonderful mother.  See you soon.  Cindy

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This is a bitter sweet weekend for me …  it is the first Father’s Day without my Dad.

For years I have lived far from my parents home and I rarely spent Father’s Day with my Dad.  Yet, we always connected,  just a year ago, I could still call, laugh, write, email and get advice from my Dad whenever I needed it and somethings when he just wanted to offer it.

My Dad would tell you I didn’t always follow his advice or agree with it.  I drove him crazy and sometimes he drove me crazy too.  Today, I wish he was here to give me advice and a hug.  He was wise and taught me many things.

One of the many lessons was on networking and building relationships.  My Dad would not call it that or might not even agree he was a master networker, but he was.  He understood the importance of relationships, and built relationships wherever he lived, traveled, and visited.  He served others sometimes just by listening.

Our lives are connected in interesting ways and I do believe relationships are formed for a specific reason.  We have the opportunity to build relationships every day, some professional, others personal or casual, some are short term others long term.  Each relationship is unique and in my view, are all important – why because relationships are about people.  I know nothing more important than people and the interactions that you have with people.  There are perfect relationships and imperfect ones!

We build relationships in many ways and in many places.  On the highway, or in our communities, some relationships never exchange words, only smiles such as those shared on the way to the office, store, elevator, or train.

My Dad was not direct like I am, on occasion he offered tough love, but not daily as I am known for, his style and manner was different. He was great at starting a conversation anywhere, with anyone – as a kid that drove me crazy – but as I grew up I learned the value of his skill in this area.

Like me (maybe I learned that from him too), sometimes he did not get to the point quickly.  That drives others nuts, I know and he did too. His patience with others in a conversation was an interesting gift.  There were the things he learned because he was patience and listened in a unique manner.

May all fathers have a wonderful weekend, be blessed by the gifts you share with your children, families; friends and all those you connect and interact with daily.

If you are like me and without your father this weekend, may you be blessed by a memory and the many other wonderful relationships you have.

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