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Have you given culture much thought?  Seventy-five percent of the executives I work with rank culture more important than pay.

Is the culture of an organization important to you?  Are you struggling to discover a company’s culture?

If you are looking for a promotion, new position or considering a career transformation and fit is important to you, may I suggest you give some thought to culture. Start by think about the culture of your current or last company.

I believe there are two critical things to understand about an organization’s culture:  (1) all organizations have a desired culture and (2) an actual culture.

Often there is a big difference between the desired culture and the actual culture.  This may be because the organization is growing and changing.  Culture does not usually change fast.  Organizations in transition may also have teams or key leaders wearing grey or rose-colored glasses.

Here are proven steps to researching and discovering company culture:

1. Begin by recording your view of the company culture.  Note why you have this view, then note the evidence that supports your view.

2. Look for and read about what the organization states about its culture.  Note your sources, then note the behaviors and actions that indicate there is evidence of the stated culture.

3. Connect with and ask a representative sample of people within the organization about the culture.  Note what your sample tells you.  Realize that cultures have sub-groups or sub-cultures.  Be sure to gather data from a diverse group of people or you may only discover part of the culture.

4.  Connect with and ask vendors and customers about the culture of the organization.  Realize that cultures have layers and may look and feel different from various angles or points of view.  Again note what you are told.

5.  List what you discovered about the culture.  Verify your data.  Determine what you have learned about the culture.  Note how you fit (or don’t) into the culture you discovered.

Don’t forget company cultures evolve and change at a pace different than many other elements of business.  Be careful if you are only talking to people who ‘once upon a time’ worked or did business with the organization.  As you review your notes, think about the key factors that influence a company’s culture:  growth rate, age of the company, industry norms, competitiveness, company strategy and supporting tactics.

Also, culture is influenced by the leadership and management style of those you work for and the job itself.   The culture of an IT department may differ from the culture of an accounting department.

In five simple steps you have collected the data to discover and analyze the culture of a company you are interested in joining. When your transformation includes finding a specific culture or if culture in general is important to you, this data is helpful.

Will you invest the time and resources to discover some of the key components of the company’s actual culture?  If you need help removing your culture blinders, assessing where you fit, or seeing the blind spots that tripped you up in the past, let’s talk.

Have an amazing week!

“Make each minute count!” – Dave Edwards

There is much collective wisdom about interviewing for your next position.  Wisdom will be shared by:  job seekers, coaches, HR professionals, mentors, hiring managers, recruiters and, of course, friends and family.

The quote above is not simply about interviewing or even working.  It is one I learned from a leader and COO that I admire.  It is known by all in his organization and by those touched by the organization.

I have shared this quote before and, odds are, I will share it again.  Why?  It is not only a quote about a method of leadership or running a business, but a quote about a way of life.  It is four little words that bring focus to what is important right now.

I share it now because it is central to embracing the secrets of interviewing — secrets that are rarely shared and even when known, often overlooked.

If a client tells me, “I get interviews, but I don’t get hired,” my first questions, as a coach, are about interview preparation.

The secrets to interview preparation that are often not shared and even less often practiced are:

• Knowing and understanding how you are feel about yourself, the interviewer and the particular position.
• Knowing how your personal energy and power radiates and then using that energy and power to your advantage.  The four key times to leverage this secret are:  the day before the interview, during the interview, in the minutes after the interview ends and the day after the interview.
• Being open and aware of the guidance and information provided during the interview.

If you are struggling to move into your desired position or land a second interview and feel you are well prepared and qualified for interviews, you may be overlooking these secrets.

Realize that leveraging your experience, skills and collective wisdom might not be enough.  You may need to pause and review how you prepare for interviews.

“Make each minute count!”  By using the secrets minute-by-minute you will land a new position faster and with less stress.

If something isn’t working, pause, reflect and adjust.  If you need help with pausing and reflecting, seek some support and guidance.  One of the fastest ways to avoid the pain and disappointment of repeated failed interviews is to discover quickly what to adjust.

It need not take you months of heartbreak and stress and mulitple job interviews to discover what to adjust.  Often small changes can make big differences.

One option to consider is to have a focused dialogue with a coach to help you see what you might be missing.  A small tweak or simple technique may be all you need to transform your next interview into an offer and a job you love.

Do you have a question or comment?  Post it below or give me a call.  I am happy to help you find the answers to your questions.

Ready to transform your next interview?  

A friend, business associate, or recruiter calls you with a great job opportunity.  They ask you to send your resume TODAY.  Yes, NOW, right now.  Are you ready to leverage this opportunity?

I regularly get calls where the caller says, “Cindy, this is Joe XX.  My friend, Dan XX referred me to you and I need a resume today. Can you help?”  I both love and hate these calls.  I love that the caller is a referral from a client/former client and I love to serve and help people.  I hate the call because often I am busy and I know my key referral partners are busy, too.  Most of all, I hate these calls because I can hear the panic in the caller’s voice as she describes a great position only to have a resume that is not updated, not ready to send.  Then, when I ask about her LinkedIn profile, the stress I hear doubles.

On this issue, here is my one suggestion:  act like a Boy Scout and “Always Be Prepared.”

If you have not looked at your resume in the last 6 months, it is time to give it an update.  Do it before you need it.

Business owners, this goes for you, too.  Banks, investors and strategic partners might ask you for your resume.

Also, if you are looking for a new position or seeking a promotion and you have been in the market for the last 90 days and are not landing interviews, it is time to take a serious look at your resume.  Your resume may well need an update.

Here are just a couple of reasons why you should update your resume:

• The studies, research and technology that will be used in addition to a human looking at your resume have changed.  There have been many changes in just the last six months.
• Many changes were implemented during the Great Recession and even more has changed since it ended.  With the growth of ‘Big Data’ there is even more information you can leverage to help give your resume more IMPACT and help you land an interview.  There is data on everything from eye-tracking studies, to keyword usage, to word count studies — confirming every word on your resume does indeed count.  New research is released all the time.

A recent study by Modestino et. al highlights what the study calls ‘upskilling’ by employers.  It paints a clear picture that employers are not looking for the same skills today that they were seeking in 2007, 2010 or 2012.   If you have not updated your resume to reflect your new skills, you might miss a good opportunity.

The study notes that employers have raised the skill requirements within specific types of jobs.  Understanding these changes in the market place, as well as the impact of time to hire for top professionals like you, is important.  Should you be working with a coach or other HR professional who keeps up with what employers are doing and what they are seeking in the candidates they want to hire?

I understand you are busy.  Most days it is tough just keeping up with your areas of expertise.  That is why I ‘keep up’ for my clients, past and present.  Don’t wait for the phone call to update your resume.  That added stress to your life is completely unnecessary — unless, of course, you are a stress junkie.  Update your resume regularly.  Do so on your time frame, not someone else’s.   If you are looking for information and resources on updating your resume, check <here>.

Even in a tighter labor market (think declining unemployment rates), employers continue to search for highly skilled workers for many different positions.  Employers call it ‘raising the bar.’

If it is time to you to update your resume, we are ready to help you.  If you are a do-it-yourself person, you might find these resources <link to the word “resources”> helpful.

If you want to avoid missing an opportunity that only comes along once in awhile, update your resume this month.  You can leverage your most recent experience, insure your resume is ready to go and communicate your unique value at a moments notice.  Go <here> to take advantage of one-on-one support with our May only special.

Summer’s coming — be ready for fun, relaxation and to take advantage of opportunities.  Avoid the run-of-the-mill update that looks like you haphazardly plugged in your last job and attached it to an email with little or no thought.  When you land the interview you may be scrambling to explain why your resume looks tossed together.

If you aren’t ready for the call when it comes, you may miss out on increased earnings, a great culture, and the launch pad for your next 5 to 10 years of success.  Employers who are seeking to hire professionals with relatively high skills expect you to be ready.  Are you?

Ditch the stress of missing out on something you want to do.  Ditch the stress of staying up all night to update your resume (you are not a college co-ed these days and paychecks of that size are, thankfully, gone). Get help now and be ready to land the job you want at the salary your desire FAST and with less stress.

Do you have a question or comment?  Post it below or give me a call.

A few weeks ago I was with an amazing group of colleagues who share my passion for helping others move their careers forward.  This group, The Institute for Career Transitions (ICT), is deeply concerned and passionate about the long-term unemployed.

We want to impact long-term unemployment with facts, data, and compassion.  We want to bring light to the concerns and issues of talented professionals who experience long-term unemployment.  We want to determine, via research, if coaching support does or does not help professionals who have been out of work more than six months improve their well being and/or return to work.  The group’s founder Ofer Sharone, Assistant Professor in the MIT Sloan School of Management, is someone who understands the importance of both courage and support.

Our conversations are always robust.  One recent discussion included the concerns and questions many talented professionals deal with when unemployed for six months or more.  Rising to the top, was how to discuss, share and/or explain what you have been doing for the period of time since your last job.

Among the top questions I receive as a coach is, “How do I explain being out of world for a long time?”  This question is almost always asked with a high level of fear or trepidation.  Odds are you will be faced with the question, “What have you been doing?”  Whether asked in an interview or while networking, does this question strike you with fear or puzzlement?

The time between jobs is often referred to as “the gap” — and I have a unique way of dealing with “the gap.”

I began using a phrase to help clients, workshop attendees and people in general to understand a simple process to help you move away from all that fear, concern and puzzlement — it’s called “mining the gap.”

Mining is, in its simplest definition, the process of looking for gold, silver and gems. And, “mining the gap” is the process of unlocking the gems you uncover during your gap, your time of unemployment.

This concept came to me several years ago after visiting an abandoned silver mine.  I got a few feet into the mine and froze.  Had my guide not noticed my fear I would have missed an amazing experience.

My guide offered support, information, and asked questions.  The support and questions helped me determine my options and select a direction.  His support insured me I was not alone.  It allowed me to reach inside myself, decide want I wanted and find the courage to step deeper into the mine.

I was so grateful for his care and concern that day.  The experience is one I will never forget.

The experience was so much more than just learning what silver ore looks like and how its beauty is brought to the surface to be unlocked and transformed into amazing products — it also provided a way to put all the days’ sights, smells and emotions into context.  It also provided a community to share the experience.

My silver mine guide offered me the same thing that career coaches and coaching communities offer clients — care, concern, guidance and somewhere to turn when we are unsure how to move forward.

I love silver and every time I look at pieces of silver jewelry or other useful everyday items, I think of that day, that community and those connections.

It took courage for that guide to help me.  It took courage for me to step into the mine, to see and to share the experience.  I could not have found courage on that day (or many other days) alone.  I believe we are hard-wired to connect, to support one another and to journey together.

Someone stepped close, saw my fear and did not exploit or criticize me.  That someone offered support, asked questions, and let me chose what was best for me.

If you are looking for support in your job search, or in anything you do, look around, odds are support is within reach.

Here are 3 tips for tapping support as you are “mining the gap:”

1.  Have the courage to be honest with yourself about the fear, the emotions, the concern or puzzlement you feel.  Say your fears, concerns, or emotions out loud and write them down.

2.   Ask and answer, “What is it I that want?”  Do you want:  help or support, answers to your questions, information, or someone to listen to your concerns/emotions?  Whatever you want, ask for it out loud and write it down.

3.   Look around for what your want.  It is within reach.  If you ask for help or support, listen, say thank you and then decide what you will do.  Take the best action for you.  Results come from action.

Whether the gap you need to mine is comprised of what you have been doing since your last job or your gap is a career you want to transform, take action.  The action you take by stepping in and “mining the gap” will be an amazing experience.

Do you have a job search question or a question about “mining the gap?”  Post your question or comments below or give me a call.

Do you know what the best companies look for during interviews?

In a January post (“What It Takes to Get Hired at One of the Best Places to Work“) China Gorman, the former COO and interim CEO of SHRM (Society for Human Resource Management) and current CEO for Great Place to Work Institute shared several insights from high-level recruiters.

These four interview pointers, from the post, will help you stand out and impress:

1.  Being able to articulate your alignment with the company’s mission and values (and explain why they resonate with you);

2.  Doing exceptional “homework” and truly understanding the business and key competitors going into an interview;

3.  Being able to discuss how you plan to impact the company; and,

4.  Demonstrating passion, curiosity, and (a big one!) innovation.

Employers and recruiters consistently share that interviewees who look good on paper (resumes and online profiles) don’t always impress in an interview.

Are you prepared to interview?   Are you ready to articulate how you can impact the company and why the organization’s mission and values resonate with you?

Don’t walk into another interview and immediately be knocked out of the running.  When you are prepared to interview, the interview becomes a great business conversation culminating in a plan to move forward.

I invite you to join me for the next one-day Interview Boot Camp at the end of March — or feel free to contact me if you have other questions on acing your interview.

Getting your résumé noticed and in the hands of the right person is tough.  You can’t afford to waste time or make mistakes.

Boring, plain and empty résumés don’t grab attention and they don’t get read.  If you want to get an interview, you must gain favorable attention.

Are you ready to be happy, make the money you deserve and land your dream job?  Then it is time to avoid the BIG mistakes.

Are you making the biggest mistake?

Failing to address the problems you solve is among the biggest mistakes employers note when talking about résumés.  Hiring managers don’t have time nor do they want to stop and try to figure out if you can solve the problem most important to them.  Grab their attention by sharing how you can solve their problem!

Here are 3 tips to avoid making this mistake:

1. Use all your fire power to quickly and clearly identify what you can do for the employer.

2. Set your résumé apart by telling the reader about the extraordinary manner or method you use to solve problems.

3. Offer an unambiguous picture of what your new boss will experience when working with you as you solve the problems.

Finally, it is not enough to have a great résumé.  You must also be able to avoid this BIG mistake during an interview. If you’re boring or never gain the interviewer’s attention with the problems you solve, you won’t be in the running for the job.

Is a résumé mistake keeping you stuck in a job you have out grown?  Will your résumé knock you out before an interview even occurs?

Do you have a résumé comment or a question?

Please post it below.